Privacy Policy

Effective date: 12.05.2022

This Personal Data Privacy Policy (hereinafter referred to as the “Privacy Policy”) describes what information Orenkart LLC, TIN 5611026996, located at 164 Pobedy Ave., Orenburg, Orenburg Region, 460035, Russian Federation (hereinafter referred to as “we”, “us” or “our”), receives from you, how we use and protect it, and how you can contact us.

We take your privacy as seriously as you do, and therefore carefully collect only the information necessary to provide you with the best possible product experience.
When reading this Privacy Policy, please note that it applies to the website https://orenkart.ru, technical support service (help center), website products, and other related services that we provide (the “Services”).

Document version: 1.0

Contents

1. General Provisions
2. Information We Collect
3. Categories of Personal Data of Users Processed by the Operator
4. Purposes of Personal Data Processing
5. Legal Grounds for Personal Data Processing
6. Main Rights and Obligations of the Operator
7. Main Rights and Obligations of Personal Data Subjects
8. Terms and Procedure for Personal Data Processing
9. Final Provisions

1. General Provisions
This Policy has been prepared in accordance with the requirements of Federal Law No. 152-FZ “On Personal Data” dated 27.07.2006 (hereinafter referred to as “Federal Law No. 152-FZ”) and defines the procedure for processing personal data and the measures taken to ensure personal data security at Orenkart LLC (hereinafter referred to as the “Operator”).

Key terms used in this Policy:

Automated processing of personal data - the processing of personal data using computer technology.
Blocking of personal data - the temporary suspension of personal data processing, except where processing is necessary to clarify personal data.

Website - a collection of graphic and informational materials, as well as computer programs and databases, ensuring their availability on the Internet at https://orenkart.ru.

Personal data information system - a set of personal data contained in databases, together with the information technologies and technical means that ensure their processing.

Depersonalization of personal data - actions as a result of which it becomes impossible, without using additional information, to determine whether personal data belongs to a specific User or another personal data subject.

Processing of personal data - any action (operation) or set of actions (operations) performed with personal data, with or without the use of automation tools, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, and destruction of personal data.

Operator - a state authority, municipal authority, legal entity or individual that, independently or jointly with other persons, organizes and/or carries out the processing of personal data and determines the purposes of personal data processing, the composition of personal data to be processed, and the actions (operations) performed with personal data.
Personal data - any information directly or indirectly related to an identified or identifiable User of the website https://orenkart.ru.

User - any visitor to the website https://orenkart.ru.

Provision of personal data - actions aimed at disclosing personal data to a specific person or a specific group of persons.

Distribution of personal data - any actions aimed at disclosing personal data to an indefinite group of persons (transfer of personal data) or making personal data available to an unlimited number of persons, including publication in the mass media, placement in information and telecommunications networks, or providing access to personal data in any other way.

Cross-border transfer of personal data - the transfer of personal data to the territory of a foreign state to a foreign state authority, foreign individual, or foreign legal entity.


Destruction of personal data - any actions as a result of which personal data is irreversibly destroyed, making it impossible to further restore the content of such personal data in the personal data information system, and/or as a result of which physical media containing personal data are destroyed.

2. Information We Collect
The information we collect depends on which Services you use and how you use them. More details are provided below. Please note that failure to provide the requested necessary information may prevent you from fully using our Services.

2.1. Contact Information

When you provide contact details in the feedback form to discuss an order, you must provide your name, email address, phone number and/or city, and the organization on whose behalf you are contacting us. In some cases, we may also need your phone number.

2.2. Cookies and Analytics

The Website may use cookies and web analytics services to ensure the correct operation of the Website, analyze user activity, improve the Website’s functionality, and enhance the quality of the services provided.
Cookies are a small set of data sent by a web server and stored on the user’s device, allowing certain user settings and data to be saved.
The User may change the cookie settings in their browser, including the option to disable cookies completely. Disabling cookies may affect the correct operation of certain Website functions.

*You can read our Cookie Policy at https://orenkart.ru/cookie-policy.

3. Categories of Personal Data Processed

3.1. The Operator processes the following categories of Users’ personal data:

•    Name;
•    email address;
•    phone number;
•    city.

4. Purposes of Personal Data Processing

4.1. The purposes of processing the User’s personal data are:
— to provide feedback to the User, including the processing of requests and inquiries;
— to conclude, perform, and terminate an agreement to which the personal data subject is a party, beneficiary, or guarantor;
— to provide the User with access to services, information, and/or materials available on the website https://orenkart.ru.

5. Legal Grounds for Personal Data Processing

5.1. The legal grounds for the Operator’s processing of personal data are:
— personal data is processed with the consent of the personal data subject to the processing of their personal data;
— personal data processing is necessary for the performance of an agreement to which the personal data subject is a party, beneficiary, or guarantor, as well as for entering into an agreement at the initiative of the personal data subject or an agreement under which the personal data subject will be a beneficiary or guarantor.

6. Main Rights and Obligations of the Operator

6.1. The Operator has the right to:
— receive reliable information and/or documents containing personal data from the personal data subject;
— if the personal data subject withdraws consent to personal data processing, continue processing personal data without the consent of the personal data subject where grounds specified by the Law on Personal Data exist;
— independently determine the composition and list of measures necessary and sufficient to ensure fulfillment of the obligations provided for by the Law on Personal Data and regulatory legal acts adopted in accordance with it, unless otherwise provided for by the Law on Personal Data or other federal laws.
6.2. The Operator is obliged to:
— provide the personal data subject, upon request, with information concerning the processing of their personal data;
— organize the processing of personal data in accordance with the procedure established by the current legislation of the Russian Federation;
— respond to requests and inquiries from personal data subjects and their legal representatives in accordance with the requirements of the Law on Personal Data;
— provide the authorized body for the protection of the rights of personal data subjects, upon its request, with the necessary information within 30 days from the date of receipt of such request;
— take legal, organizational, and technical measures to protect personal data against unlawful or accidental access, destruction, modification, blocking, copying, provision, distribution, and other unlawful actions in relation to personal data;
— cease processing and destroy personal data in the manner and cases provided for by the Law on Personal Data;
— perform other obligations provided for by the Law on Personal Data.

7. Main Rights of Personal Data Subjects

7.1. Personal data subjects have the right to:
— receive information concerning the processing of their personal data, except in cases provided for by federal laws. Such information shall be provided by the Operator to the personal data subject in an accessible form and shall not contain personal data relating to other personal data subjects, except where there are lawful grounds for disclosing such personal data. The list of information and the procedure for obtaining it are established by Federal Law No. 152-FZ “On Personal Data” dated 27.07.2006;
— request that the Operator clarify their personal data, block it, or destroy it if the personal data is incomplete, outdated, inaccurate, unlawfully obtained, or not necessary for the stated purpose of processing, and take measures provided by law to protect their rights;
— set a condition of prior consent when personal data is processed for the purpose of promoting goods, works, and services on the market;
— independently update the personal data provided in the event of any changes;
— withdraw consent to the processing of personal data;
— appeal to the authorized body for the protection of the rights of personal data subjects or to a court against unlawful actions or omissions of the Operator when processing their personal data;
— exercise other rights provided for by the legislation of the Russian Federation.

8. Terms and Procedure for Personal Data Processing

The security of personal data processed by the Operator is ensured through the implementation of legal, organizational, and technical measures necessary to fully comply with the requirements of the current legislation in the field of personal data protection.
8.1. Personal data is processed on a lawful and fair basis.
8.2. Personal data processing is limited to achieving specific, predetermined, and lawful purposes. Processing of personal data that is incompatible with the purposes of personal data collection is not permitted.
8.3. Databases containing personal data processed for purposes incompatible with each other may not be combined.
8.4. Only personal data that meets the purposes of its processing is subject to processing.
8.5. The content and scope of the personal data processed correspond to the stated purposes of processing. Excessive processing of personal data in relation to the stated purposes of processing is not permitted.
8.6. When processing personal data, the accuracy of personal data, its sufficiency, and, where necessary, its relevance in relation to the purposes of personal data processing are ensured. The Operator takes the necessary measures to delete or clarify incomplete and/or inaccurate data.
8.7. Personal data is stored in a form that allows the personal data subject to be identified for no longer than is required by the purposes of personal data processing, unless the storage period for personal data is established by federal law or by an agreement to which the personal data subject is a party, beneficiary, or guarantor. Processed personal data shall be destroyed or depersonalized upon achievement of the processing purposes or if it is no longer necessary to achieve such purposes, unless otherwise provided for by federal law.
8.8. The Operator does not carry out cross-border transfer of personal data.
8.9. The Operator ensures the confidentiality and security of personal data and takes all possible measures to prevent unauthorized persons from accessing personal data.
8.10. The User’s personal data will never, under any circumstances, be transferred to third parties, except in cases related to compliance with current legislation or where the personal data subject has given consent to the Operator to transfer data to a third party for the performance of obligations under a civil-law agreement.
8.11. If inaccuracies in personal data are identified, the User may update them independently by sending a notification to the Operator’s email address pdn@orenkart.ru marked “Personal Data Update”.
8.12. The period of personal data processing is determined by the achievement of the purposes for which the personal data was collected, unless another period is provided for by an agreement or current legislation.
8.13. The User may withdraw consent to the processing of personal data at any time by sending a notification to the Operator by email at pdn@orenkart.ru marked “Withdrawal of Consent to Personal Data Processing”.
8.14. All information collected by third-party services, including payment systems, communication tools, and other service providers, is stored and processed by such persons (operators) in accordance with their User Agreement and Privacy Policy. The personal data subject and/or User is responsible for independently and timely reviewing those documents. The Operator is not responsible for the actions of third parties, including the service providers referred to in this clause.
8.15. The Operator stores personal data in a form that allows the personal data subject to be identified for no longer than is required by the purposes of personal data processing, unless the storage period for personal data is established by federal law or by an agreement to which the personal data subject is a party, beneficiary, or guarantor.
8.16. The condition for termination of personal data processing may be the achievement of the purposes of personal data processing, expiration of the personal data subject’s consent, withdrawal of consent by the personal data subject, or identification of unlawful personal data processing.

9. Final Provisions

9.1. The User may obtain any clarification on issues concerning the processing of their personal data by sending an email to the Operator at pdn@orenkart.ru.
9.2. Any changes to the Operator’s personal data processing policy will be reflected in this document. The Policy remains valid indefinitely until replaced by a new version.
9.3. The current version of the Policy is publicly available on the Internet at https://orenkart.ru/privacy-policy.
9.4. This Policy applies exclusively to personal data processed when using the website https://orenkart.ru.